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Leading the Pack: The Art of Creating and Maintaining Your Team
Wouldn’t it be great to always find highly talented and motivated individuals who possess tremendous skills, knowledge and abilities to make your team extremely successful? How is it that some organizations just seem to be born with a service commitment deeply ingrained in their culture, while others have to learn it? How does this seem to happen? What is the process by which the concepts, consistency and commitment find their way into all the nooks and crannies of the facility?
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